Those (expletive) little (expletives) down at the dealership have incurred my wrath. They have been slow to respond, rude and sent my car home in worse shape than I brought it in for the five long years of my warranty. I generally dislike them. In fact my entire family (Mom, Dad and Sister) drives the same kind of car and have all had so many bad experiences they refuse to return. At one point they did my sister's oil change without putting any oil back in and killed her engine. Bad things happen there.
It's one thing to be a jerk or a scam artist it is another entirely to endanger the lives of my kids. I'm so angry I can barely see straight. It was one thing to spill oil all over my engine during an oil change and send me home to discover thick black smoke pouring out of my hood on a holiday weekend. That was bad. This is worse.
I got pulled over and warned because my headlight was out. When Mike attempted to change the bulb it was fine. He replaced the fuse and on it went. I drove the car for 30min and then it was out again. It shouldn't have been shorting out like that, but it was. Want to know why? Because when the dealership replaced my serpentine belt they hooked a cluster of wires that controls my electrical systems. In the weeks since it has rubbed all the wires exposed causing shorts and a serious fire hazard! I can not imagine what kind of moron would make such a careless mistake nor can I fathom someone malicious enough to purposefully do such a dangerous thing just to secure more business.
They have ignored me struggling with my wheelchair and toddler, called a day later than promised, tried to charge me for things I never requested and even made and admitted careless mistakes before, but this is too much. They couldn't pay me to bring my car back in there. If they wanted to pay me to fix this I'd refuse. They will NEVER touch my car or the car of anyone I care about again, ever. I get ulcer pains at the mention of their name.
That's Crown Buick GMC Suzuki Service Center at 5326 34th Street North St. Petersburg, FL 33714. Stay Clear. The sales staff was kind to me all those years ago, but I would have saved myself a considerable amount of stress and money by skipping the warranty and steering clear of their train wreck of a service center. At this point for the sake of my safety and sanity I will never do business with them again.